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Refund and Returns Policy

Overview

All products offered on our website https://chartsheets.com/ are digital, including digital planners, e-books, templates, and more. Since these are digital products, they do not require physical shipping. Our refund and returns policy is valid for a period of 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.

We are committed to ensuring 100% customer satisfaction. Please feel free to reach out to us with any inquiries or refund requests.

To process your return, we will require a receipt or proof of purchase.

You are not required to return the digital products you have purchased; you may keep them. However, we kindly request that you do not share these digital products with others.

Refund Processing

Upon receiving and inspecting your return, we will send you an email to confirm the receipt of your returned item. We will also inform you whether your refund has been approved or denied.

If your refund is approved, it will be processed, and the refunded amount will be automatically applied to your credit card or the original method of payment used during your purchase. Please note that it may take a certain number of days for the refund to appear in your account.

Late or Missing Refunds

If you have not received your refund, please take the following steps:

Check your bank account again.

Contact your credit card company; it may take some time before the refund is officially posted.

Reach out to your bank. There is often a processing time before a refund is reflected in your account.

If you have completed these steps and have not received your refund, please contact us at [email protected].

Need Help?

For any questions related to refunds and returns, please do not hesitate to contact us at [email protected]. We are here to assist you with any concerns or inquiries you may have. Your satisfaction and peace of mind are important to us.

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