Refund and Returns Policy
At Chartsheets.com, we prioritize customer satisfaction and strive to offer high-quality digital products that meet your needs. However, due to the nature of digital content, all purchases are considered final and non-refundable once the files have been delivered.
Before making a purchase, please ensure that the product fits your requirements by reviewing the detailed product descriptions, images, and demo videos provided. If you have any questions or need clarification, feel free to reach out to us at [email protected] before completing your order.
Exceptions:
– Refunds may be issued only if the digital product is defective, damaged, or does not match the description. In such cases, please contact us within 48 hours of purchase, providing details about the issue, and we will address your concern promptly.
– If you did not receive your purchased files due to technical errors, please get in touch with us immediately at [email protected], and we will resend the product.
We strive to resolve any issues you might have to ensure a positive experience with our products. Thank you for understanding our policy and for supporting our business!